Strategic Account Manager
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We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. We currently deliver over +40M annual orders and operate in 22 countries, and in 248 cities. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.
Your work-life opportunity:
Join us as a Strategic Account Manager and become a key member of Glovo's local Operations Team! We offer a challenging and dynamic environment with many opportunities for learning and development.
- Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
- Lead a team of 2-5 people
- Onboard new partners on our platform by providing them all the necessary tools and information to start working
- Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM
- Lead contract renegotiation to establish a strong working partnership grounded on sustainable economics for both parties
- Get feedback from our partners and translate it into product, marketing and operations improvement
- Minimum 2-3 years of experience in Account Management and/or Business Consultancy, preferably in FMCG, food-hospitality or on-demand delivery industry
- Minimum 2 years in leading teams of 2-5 people
- Problem solver
- Perfect written and spoken communication skills
- Customer obsession
- Proactive, organized, and obsessed with details
Experience our Glovo Life benefits:
- Enticing Phantom Shares plan
- Attractive Relocation package (if applicable)
- Cool perks such as free coffee every day, Culture Days every 2 months!
- Flexible working environment
What you’ll find when working at Glovo:
- Gas: We work hard with energy and passion for what we do.
- Care: We act in the best interest of a sustainable future.
- Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
- Stay Humble: We embrace mistakes and feedback to learn from them.
- Glownership: We roll up our sleeves and get work done no matter our position and level.
If you believe you match these values, we look forward to meeting you!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of September 30, 2019, we’re currently present in more than 26 countries across Europe, Latin America, Africa, and Asia.